INCREDIBLE MOUNTAIN TOURS LTD (named below I.M. Tours ) is only the party in the middle between the customer and the snowcat operators like Retallack Alpine Adventures, Island Lake Catskiing, Big Red Cats in Red Mountain, Wildhorse Catskiing and Valhalla Powdercats.
Terms and Coditions
All rates in Canadian dollars. A 30% non refundable deposit is due at the time of booking the tour. The balance is due 95 days prior the beginning of the tour booked. If the balance is not paid 95 days prior the beginning of the tour we reserve the right to cancel the tour. If the tour is booked whithin 95 days of the beginning of the tour the whole amount of the tour booked is due at the time of booking. We accept bank wire, Master Card or Visa.
Whether personal emergencies (illness etc) or because weather resaons, I.M. Tours can’t make any exceptions. There is no refund for early departures or late arrivals. Cancellation made by the customer has to be in writing and mailed to us by email or postal service.
In case of cancellation by the customer before 95 days of the beginning of the tour:
- If possible,we can move the reservation to a later date of the same season. If that is possibe we move all payments made to that later date. A $ 50 administration fee will be applied.
- If the total amount of the tour booked is already paid by the customer he will be refunded all payments made minus the 30% deposit which is non refundable.
In case of cancellation by the customer whithin 95 days of the beginning of the tour:
There will be no refund with the exception the customer will find a replacement guest. In that case all payments made will be moved to the replacement guest. A $ 50 administration fee will be applied.
In case of “down time” (no snowcat skiing) because of damaged snowcats, illness of the guides, or other circumstances, the ski portion of the trip ($100 per day) will be refunded.
There is no refund if the catski operator cancells a day because of weather and/or snow conditions. In that case we will take the customer to the nearest ski resort.
I.M. Tours reserves the right to cancel any tour because of dangerous snow conditions, in that case there are 3 options.
- Move the date of the tour to another date in the same season.(If possible).
- All payments made can be moved to a another tour with I.M. Tours within two years.
- There will be a refund of 70%
Every participant of any tour the consits of snowcat skiing must sign a Release of Liability, Waiver of Claims, assumption of Risks and Indemnity Agreement
Trip Cancellation Insurance – We recommend you purchase Trip Cancellation Insurance. This may be purchased through your Travel Agent, or we can recommend an insurance company who offers this type of trip cancellation insurance. Please be sure that you are covered and are familiar with our cancellation policy.
Emergency Medi-Evac Plan – In the event that you become injured or ill during your snowcat day, it may be necessary for you to be flown out to a hospital.
I have read and understand the terms and conditions of I.M. Tours.
Signature of participant _______________________________________________
Name in block letters____________________________________________
Plaese sign and mail to us.